
Senior Workforce Consultant
2 weeks ago
Job Description:
- Implement and support solutions to achieve all departmental KPIs through the successful provision of consulting and implementation services.
- Act as a functional and technical liaison between clients and stakeholders.
Key Responsibilities:
- Perform workshops to gather information on client requirements.
- Design and document client solutions including business requirements, interface specifications and other specifications required according to established methodologies and project scopes.
- Take ownership of configuration and work with other teams/streams/areas to deliver and unit test systems as designed.
- Take ownership of issues and gaps between client requirements and product capabilities and work with other teams/streams/areas to resolve them.
- Provide guidance to clients in preparing testing activities (test scripts, scenarios).
- Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
- Support training delivery.
- Support data migration activities like data cleansing, mapping and conversion.
- Ensure handover to client services following established handover methodologies.
- Perform other related duties as assigned.
- Must be able to travel to client sites.
Required Skills and Qualifications:
- Strong experience in implementing Workforce Management systems.
- Demonstrated experience in an Implementation Lead role.
- Experience working on global projects.
- Strong knowledge of Payroll, Human Resources and Time Management systems.
- Excellent communication (written and verbal) and presentation skills.
- Experience conducting training sessions.
- Ability to work autonomously as well as in a team environment.
Certifications / Qualifications:
- Tertiary qualification in a related field preferred.
- Completion of Workforce Management system training.
- Project Management Qualifications.
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