Customer Service Expert

7 days ago

Ballarat, Victoria, Australia beBeeCustomerService Full time $62,000 - $64,640
Customer Service Representative Role

This role is perfect for those who are passionate about delivering exceptional customer service and working collaboratively as part of a dynamic team.

Key Responsibilities:
  • Resolve Customer Enquiries: Provide timely and efficient resolution of customer enquiries raised within our centres.
  • Support Driver Licence Services: Conduct customer appointments to support driver licence testing and registration services.
  • Guide Colleagues: Support the promotion of preferred channel services and guide colleagues on these channels when assistance is requested.
  • Team Collaboration: Collaborate with the team to achieve objectives and participate in learning and development activities.
  • Data Integrity: Ensure data integrity and maintain confidentiality by operating within established levels of delegation and authorisation.

What We Offer:

  • A dynamic work environment where you can grow and develop your skills
  • Ongoing training and development opportunities
  • A supportive team culture that encourages collaboration and teamwork
  • The opportunity to make a real difference in the lives of our customers

  • Customer Support Expert

    7 days ago

    Ballarat, Victoria, Australia beBeeHearing Full time $90,000 - $120,000

    About This RoleWe are seeking an exceptional customer support expert to join our team. As a key member of our team, you will play a vital role in providing top-notch customer service and support to our clients.Job DescriptionThe ideal candidate will be responsible for performing hearing screening checks and maintaining hearing aids, providing face-to-face...

  • Customer Service Advocate

    7 days ago

    Ballarat, Victoria, Australia beBeeCustomer Full time $90,000 - $135,000

    Complaints Resolution ExpertWe're seeking a skilled Complaints Resolution Expert to join our team. This role involves investigating and resolving complex complaints, ensuring exceptional customer service and maintaining strong relationships with stakeholders.The ideal candidate will possess excellent communication and problem-solving skills, as well as the...

  • Customer Service Representative

    6 days ago

    Ballarat, Victoria, Australia beBeeCustomerFocused Full time $42,000 - $85,000

    Job OpportunityWe are looking for enthusiastic and customer-focused individuals who enjoy working in a team, are flexible with their availability, and can commit to providing great service.Our ideal candidate will be passionate about delivering expert advice and guidance to our customers, helping them find the right solutions for their needs.Key...

  • Customer Service Representative

    6 days ago

    Ballarat, Victoria, Australia beBeeCustomerService Part time $40,000 - $75,000

    Be a beacon of exceptional customer service in our Ballarat store!We offer a unique opportunity to develop your skills and expand your product knowledge to assist customers in making the best product choice.Average 36 hours per fortnight. Key responsibilities include:Providing expert professional customer servicePromoting and expanding our Trade Loyalty...

  • Leading Customer Experience Expert

    2 days ago

    Ballarat, Victoria, Australia beBeeCustomerExperience Full time $72,751 - $88,336

    As a CXO Team Leader, you will be part of an organisation that is simplifying, improving and modernising essential government transactions.We have a mature digital services platform with contemporary cloud-based infrastructure, technical architecture and scalable common capabilities.You will be responsible for ensuring a top class support experience by...

  • Customer Service Professional

    2 weeks ago

    Ballarat, Victoria, Australia beBeeCustomerSupport Full time $104,000 - $130,878

    Expand your customer service career by taking on this challenging role in our Contact Centre team.About the JobYou will provide expert advice and support to clients, representing one of our government departments. This is a fast-paced environment where priorities can shift frequently based on client demands.Key Skills and QualificationsFully paid,...

  • Customer Experience Officer

    3 days ago

    Ballarat, Victoria, Australia Service Victoria Full time

    **VPS2 Customer Experience Officer (CXO) | Work Location**: Ballarat CBD | Full Time- Fixed Term (12 months) | 7.6 hours per day between 8am- 8pmWho we areService Victoria is an Administrative Office within the Department of Premier & Cabinet charged with simplifying, improving and modernising essential government transactions and delivering customer...

  • Customer Experience Officer

    1 week ago

    Ballarat, Victoria, Australia Service Victoria Full time

    Who we areService Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021.The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. Our senior...

  • Trade and Customer Service Professional

    7 days ago

    Ballarat, Victoria, Australia beBeeCustomerService Full time $18,400 - $22,000

    About our business:We strive to deliver exceptional service to the trade, setting the standard for customer satisfaction.Our diverse customer base ranges from DIY enthusiasts to domestic and commercial builders. We offer a personalized experience, empowering customers to complete their projects from start to finish.The successful candidate will demonstrate a...

  • Customer Experience Manager

    1 week ago

    Ballarat, Victoria, Australia Service Victoria Full time

    Who we areService Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021.The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. Our senior...