Achieving Exceptional Customer Outcomes

5 days ago

KalgoorlieBoulder, Australia beBeeCustomer Full time $90,000 - $120,000
Shopping Experience Leader

As a vital member of our retail team, you play a key role in shaping the shopping experience for our customers.

About this Role:

  • This is an exciting opportunity to lead a high-performing night-fill team and drive sales growth, cost control, and rostering excellence.
  • Strong leadership and coaching skills are essential to motivate your team and achieve outstanding store presentation.

Responsibilities:

  • Lead by example and demonstrate exceptional customer service skills.
  • Coaching and developing your team to meet sales targets, cost control, and rostering requirements.
  • Ensure stock management standards are met and maintain a safe working environment.
  • Driving a one-team culture that prioritizes team members' health, safety, and wellbeing.
  • Delighting our customers with an outstanding shopping experience is paramount.

What's in it for You?

  • Eligible team members receive a 5% discount on supermarket and liquor purchases online and in-store all year round.
  • Reward through recognition: Give and receive recognition linked to our values through 'mythanks', redeemable for gifts and electronic gift cards.
  • Opportunities for learning and development: Explore various career development programs and job-specific training across our diverse business.
  • Novated car leases available for eligible team members.
  • Investment in your future: Participate in the annual team member share plan offer to purchase shares.
  • Paid parental leave supports you in balancing work and family life.

Our Commitment:

We strive to build a gender equitable team and create a workplace that's safe and respectful for all. We welcome applications from people of diverse ages, cultures, abilities, sexual orientations, and gender identities.

We're committed to adjusting our recruitment process to support candidates with disabilities.

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