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Service Advisor
2 months ago
We are seeking a highly motivated and experienced Service Advisor to join our Mazda Service Team in Campbelltown, NSW.
As a Service Advisor, you will be the first point of contact for customers, assessing their needs and providing exceptional service. You will work closely with the workshop and parts departments to ensure seamless communication and efficient repair processes.
Responsibilities- Assess customer needs and provide quotes for repair jobs
- Liaise with the workshop and parts departments to ensure efficient repair processes
- Meet and exceed manufacturers' CSI targets
- Experience in retail automotive service
- Strong communication and customer service skills
- Commitment to exceeding customer expectations
- Automotive technical knowledge
- Familiarity with ERA-Power DMS preferred
- Punctual, reliable, and well-organized
- Team player with a professional attitude
- Current driver's license
- Attention to detail
- Right to work in Australia with residency entitlements
- Employee Assistance Program (EAP)
- Training Pathway and Growth opportunities provided
- Supportive environment with ongoing feedback and guidance
- Discounted Bupa Private Health Insurance
- Exclusive discounts with our Samsung Partnership Program
- Discounted Gym memberships
