Telecommunications Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeNetwork Full time $109,730 - $126,220
Build Your Career with Us About the Role

The Network Engineer provides technical support for field technicians working on Fixed Wireless and Satellite services. They resolve customer connection issues, manage complex incidents, and support Connect, Assure, and Migrate appointments.

This role involves acting as a subject matter expert for operations teams, handling escalations from both offshore and onshore teams, and collaborating with internal and external stakeholders to resolve work order and appointment issues.

About You

To succeed in this role, you will have experience in a technical customer support position, including one year in telecommunications. You should have a strong understanding of Fixed Wireless and Satellite technologies, with proven ability to navigate complex systems and interpret data across multiple platforms.

You will also need effective communication and stakeholder engagement skills, as well as the ability to prioritise and manage multiple high-demand tasks in dynamic environments.

Your Benefits

We are committed to an inclusive and supportive workplace where everyone can feel heard, valued, and respected. Our diverse perspectives drive greater outcomes, and we encourage applications from people of all ages, nationalities, abilities, and cultures.

We offer flexible working arrangements, great training opportunities, and equal employment opportunities. We believe that every employee has the potential to make a positive impact, and we provide the resources and support needed to achieve your goals.

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