Tech-Savvy Problem Solver Wanted

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Part time $45,000 - $80,000
Customer Service Consultant

We are seeking a passionate and customer-focused individual to join our team as a Customer Service Consultant.

This is an exciting opportunity for tech-savvy problem solvers to build a meaningful career within a market leader. As a Retail Consultant, you will be responsible for providing an exceptional in-store customer journey, empowering customers by identifying the products and services they need to transform their telecommunications experience.

You will work in a target-driven environment with a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.

  • Provide outstanding customer service and support to our customers.
  • Develop customised solutions for customers and meet sales targets and KPIs.
  • Continuously learn and grow within the role (and beyond).
  • Work in a fast-paced, busy retail environment, spinning plates while still providing excellent customer service.
About You

To succeed in this role, you will have:

  • Easily built connections with a variety of new and existing customers.
  • Quickly developed customised solutions for customers.
  • A drive to reach (and exceed) sales targets and KPIs.
  • Hunger to learn and grow within the role (and beyond).
  • Experience in a customer-facing role.
  • Loved being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service.
What We Offer

We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners.

  • Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running.
  • 30% off Telstra services.
  • Continuous training from management, to keep enhancing your skills and helping you grow.
  • Telstra SIM card.
  • Exclusive discounts and offers across 240 brands and partners.
  • 16 weeks paid parental leave for primary and secondary carers.

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