Enrolment Sales Professional

1 week ago


Sydney, New South Wales, Australia beBeeCustomer Full time $70,000 - $85,000

A critical opportunity exists for a sales and customer service professional to leverage their skills in a dynamic environment.

About the Role:

As a Customer Engagement and Enrolment Specialist, you will play a pivotal role in converting warm leads into enrolments, guiding families through an enlightening journey to discover and trust our childcare services. This position involves collaborating with stakeholders, managing portfolios, and utilising CRM systems to deliver exceptional customer service and sales support.

Key Responsibilities:

  • Convert warm leads into enrolments, contributing to increased campus occupancy.
  • Engage with various stakeholders, gaining exposure to business operations and the Early Childhood sector.
  • Manage your own portfolio from day one.
  • Utilise CRM systems like HubSpot to manage leads and client interactions.
  • Deliver exceptional customer service and sales support to meet and exceed enrolment targets.
  • Collaborate with the team to meet and exceed enrolment targets.

Requirements:

  • Previous experience in sales and customer service - in similar environments highly desired.
  • Familiarity to CRM systems such as HubSpot or equivalent platforms.
  • Proven track record in converting warm leads to sales, or in client retention and account management roles.
  • A curious nature, resilience in the face of challenges, exceptional organisational abilities, and meticulous attention to detail.


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