Retail Operations Director

2 weeks ago

Mareeba, Australia beBeeCustomer Full time $95,000 - $110,000
Store Manager Job Description

The Store Manager plays a pivotal role in driving the success of our retail operations. Reporting directly to the Area Manager, this key individual is responsible for leading a high-performing team to achieve exceptional sales results and deliver outstanding customer experiences.

Key Responsibilities:

  • Develop and implement strategies to drive sales growth and improve overall store performance.
  • Lead, motivate, and develop a talented team to achieve commercial targets and exceed customer expectations.
  • Establish strong relationships with builders, suppliers, stakeholders, and the local community to foster business growth and development.
  • Manage and coordinate leave applications, ensure alignment with roster requirements, and maintain optimal staffing levels.
  • Recruit, onboard, and mentor staff as needed to drive talent acquisition and retention.
  • Oversee stock control, including ordering, stock transfers, and merchandising, to optimize inventory levels and maximize revenue.
  • Collaborate effectively with multi-functional teams and other store managers to drive cross-functional initiatives and achieve business objectives.
  • Contribute to the overall success of the business by driving retail and trade sales, profit margins, and training and development programs.

Requirements:

  • A minimum of 5 years' experience in a store or assistant store manager role within the hardware retail industry.
  • Proven ability to recruit, motivate, and lead a team through change, demonstrating strong leadership and interpersonal skills.
  • Sales-focused and goal-driven, with a strong track record of achieving commercial targets.
  • Excellent communication, mentoring, and problem-solving skills, with a passion for creating exceptional customer experiences.

Benefits:

  • Career opportunities across the organization, with a focus on professional growth and development.
  • Significant staff discounts on offer, promoting employee loyalty and retention.
  • Great employee benefits via health and wellbeing programs, supporting work-life balance and overall well-being.
  • Ongoing training and development opportunities, empowering employees to grow and succeed in their roles.
  • An attractive salary package, including a company vehicle, laptop, and mobile phone, reflecting the value placed on employees' contributions to the business.

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