Workforce Planning Specialist

2 weeks ago


Essendon, Australia TwoScots Recruitment Full time

About the Role

We are seeking a skilled Workforce Planner to join our team at TwoScots Recruitment. As a Workforce Planner, you will be responsible for managing and maintaining rosters, ensuring compliance of sites in relation to qualifications and site requirements, and providing customer service to a high volume of field workers.

Key Responsibilities

  • Management and maintenance of rosters
  • Ensuring compliance of sites in relation to qualifications and site requirements
  • Management and allocation of ad hoc work as requested
  • Providing customer service to a high volume of field workers
  • Tracking, measuring and reporting on key labour metrics and making recommendations to the Operations team
  • Management of associated systems and tools to ensure correct and efficient rostering of staff
  • Providing a first point-of-contact and support for relevant employee and customer enquires

Requirements

  • Experience in high volume customer service, allocations or workforce planning
  • Highly organised with a high attention to detail and pride yourself on your accuracy
  • A can do attitude, friendly and warm personality with a willingness to assist others as requested

About the Company

Our client is a well-established organisation who requires a Workforce Planner to join their friendly and supportive team. Based in the Western suburbs, it is essential you can hit the ground running in this varied and busy role. This is a temporary opportunity with the view to permanency for the right candidate.



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