Operations Manager for Insurance Services

5 days ago


Gold Coast, Queensland, Australia Arthur J. Gallagher & Co. (AJG) Full time

Gallagher is a global leader in insurance broking, risk management, and consulting services. Our company has a presence in over 130 countries with a growing team of more than 52,000 professionals worldwide.

Key Responsibilities
  • Manage day-to-day office operations to ensure an efficient and productive work environment.
  • Lead administrative and broker support teams to maintain operational metrics including debtor management, branch compliance, and quality assurance.
  • Drive client service and engagement standards, focusing on client retention and working closely with brokers and the Branch Manager to develop retention strategies.
  • Analyze and monitor sales and operational results within the branch, initiating action to achieve performance targets and address any business issues.

We believe that every candidate brings something special to the table. If you feel you're close but not an exact match, we encourage you to apply.



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