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Service Operations Director

7 days ago

Gold Coast, Queensland, Australia Rentokil Pest Control South Africa Full time

Company Overview

Rentokil Initial is a market-leading organisation with a proud history of delivering high-quality services to our clients. We operate across more than 80 countries, supporting over 5 million customers through our three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants.

Job Description:

We are seeking an experienced Service Operations Director to join our team in Townsville. As a key member of our leadership team, you will be responsible for coaching, mentoring and leading a team of service professionals to deliver high-quality service to our clients.

Key Responsibilities:

  • Candidate must have Pest Control Licensed or willing to obtain a licence within the first 5 months.
  • 3 or more years in a similar services role.
  • 3 or more years experience within a management role with a services or operations background.
  • Experience in implementing Worksite safety initiatives, dispute resolution, and regular reporting to higher management.
  • High-level communications and commercial experience.
  • The drive to lead by example to set a high standard of customer service.