Transport Operations Manager
1 month ago
About the Role:
The Transport Manager plays a pivotal leadership role within the Ground Transport Operation, overseeing the planning, execution, and optimization of all transport-related activities. This includes managing a team of cross-dock supervisors, fleet controllers, and operators, as well as company PUD/local drivers, subcontractor drivers/carriers, and the regional third-party transport distribution network.
Key Responsibilities:
- Lead a team of fleet controllers, company local drivers, subcontractor drivers/carriers, cross-dock supervisors, and operators, ensuring adherence to company policies and performance standards.
- Oversee all transport-related operations, including resource allocation, scheduling, and route planning/optimization to meet service level agreements and customer requirements.
- Manage relationships with subcontractor drivers and carriers, ensuring adherence to service level expectations in close partnership with the CEVA procurement team.
- Establish and be accountable for key performance indicators (KPIs) to measure linehaul on-time dispatch, labour utilization, driver performance, fleet utilization, safety, and cross-dock cost management.
- Ensure compliance with industry regulations, safety protocols, and Chain of Responsibility (CoR) legislation, maintaining a strong focus on safety throughout all operations.
- Address operational challenges promptly, resolving conflicts and mitigating issues within the transport process.
- Be accountable for total purchased transportation spend (dependent on state) and contribute to the state's profit and loss (P&L) objectives related to transport operations.
Requirements:
- Significant experience gained in transport operations (3PL a bonus) together with proven experience managing teams.
- Proven experience in managing transport providers, carriers, and subcontractors.
- Applied knowledge of Australian transport regulations and compliance standards.
- Experience with enterprise agreements and handling employee relations/industrial relations (ER/IR) matters.
- Strong analytical and problem-solving skills, with the ability to manage budgets and control costs.
- Intermediate skills in MS Office, particularly Excel.
- Excellent communication, presentation, and stakeholder management skills.
- Strong organizational and planning abilities, with a self-starting attitude and drive for results.
What We Offer:
- Personal wellbeing: prioritize your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
- Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
- Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.
- Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.
CEVA Logistics' Diversity Statement:
As a global organization, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.
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