Transport Operations Manager
4 weeks ago
About the Role
As a key member of our team, you will be responsible for managing the transport operation for our clients using DP World's assets and systems.
This role involves managing day-to-day operations for key clients, from bookings and processing shipments to liaising with operations and invoicing.
Key Responsibilities:
- Manage the day-to-day operation of all transport services
- Manage risks associated with transport
- Lead by example and identify areas of improvement
- Investigate new ways and processes to manage day-to-day activities and improve automation
- Eliminate unrecoverable costs
- Ensure all team members are working towards customer satisfaction targets
- Understand costs for services and look for cost reductions
- Help the team and transport service providers troubleshoot problems
About You
We are looking for a candidate with 3-6 years' experience in transport operations or similar roles, and 1-2 years in customer-facing roles.
Excellent understanding of the supply chain from an Australian perspective, strong customer service skills, and attention to detail are essential.
Experience managing customer requirements for transportation (import and export shipments) and demonstrated ability to work independently are also required.
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