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Financial Systems Specialist

2 months ago

Brisbane, Queensland, Australia FCM Travel Full time
About the Role

We are seeking a highly skilled Financial Systems Specialist to join our team at FCM Travel. As a key member of our finance team, you will be responsible for the delivery of initiatives for finance systems, ensuring alignment with technology standards and policies, while supporting business strategic initiatives.

Key Responsibilities
  • Perform and/or monitor system administration tasks to ensure products align with policies, procedures, and internal controls.
  • Ensure all support queries are acknowledged, resolved, or followed up in a timely manner.
  • Ability to identify root cause of issues and resulting correction of product-related issues.
  • Develop ongoing knowledge articles for the supported applications.
  • Responsible for the documentation of business requirements and process flows supporting product development.
  • Ability to work closely with customers across all levels of the organization as well as other internal and external service providers.
  • Development of test cases in alignment with overarching product test strategy.
  • Responsible for the overall execution of tests and reporting of test outcomes.
  • Development and release of product release notes that are specific based on the impacted user group through your thorough understanding of current state processes.
  • Undertake training on nominated applications to develop user proficiency and knowledge of systems, across business and support resolver groups.
  • Responsible for timely, accurate, and tailored communication to business stakeholders and users that can be readily understood.
Requirements
  • Degree in IT, Accounting, Business Finance, or similar.
  • Experience in documentation of business requirements, business process, training documentation, and support artifacts.
  • Exposure to QA and testing regimes.
  • Knowledge of Agile practices.
  • Understanding of software development lifecycle.
  • Understanding of ITIL practices.
About Us

FCM Travel is a global travel retailer with a vision to open up the world for those who want to see. We offer genuine opportunities for people to grow and evolve, and we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

We are a family (we call ourselves Flighties) with connections spread to the far reaches of the globe - + countries and counting. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality.

We deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Our values are Irreverence, Ownership, and Egalitarianism.