Financial Systems Specialist

3 weeks ago

Brisbane, Queensland, Australia FCM Travel Full time

Key Responsibilities:

As a Systems Accountant at FCM Travel, you will be responsible for delivering initiatives for finance systems, ensuring alignment with technology standards and policies, while supporting business strategic initiatives.

Key Accountabilities:

  • Perform and/or monitor system administration tasks to ensure products align with policies, procedures, and internal controls.
  • Ensure all support queries are acknowledged, resolved, or followed up in a timely manner.
  • Ability to identify root cause of issues and resulting correction of product related issues.
  • Develop ongoing knowledge articles for the supported applications.
  • Responsible for the documentation of business requirements and process flows supporting product development.
  • Ability to work closely with customers across all levels of the organisation as well as other internal and external service providers.
  • Development of test cases in alignment with overarching product test strategy
  • Responsible for the overall execution of tests and reporting of test outcomes.
  • Development and release of product release notes that are specific based on the impacted user group through your thorough understanding of current state processes.
  • Undertake training on nominated applications to develop user proficiency and knowledge of systems, across business and support resolver groups.
  • Responsible for timely, accurate and tailored communication to business stakeholders and users that can be readily understood.

Requirements:

  • Degree in IT, Accounting, Business Finance or similar
  • Experience in documentation of business requirements, business process, training documentation and support artifacts.
  • Exposure to QA and testing regimes.
  • Knowledge of Agile practices.
  • Understanding of software development lifecycle.
  • Understanding of ITIL practices

What We Offer:

  • Tick destinations off your bucket list with our discounts on travel and accommodation.
  • Employee Share Scheme through EquatePlus.
  • Access to in-house financial and health services, internal /7 gym and End-of-Trip Facility.
  • Receive ongoing training and professional development through the Flight Centre Landing.
  • Excellent hybrid working model.
  • Preference for internal progression through Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions.
  • Global career opportunities in a network of brands and businesses at your fingertips.
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.
  • Opportunity to attend global awards events, including Global Gathering (Bali 3 and Portugal 4).
  • Various social events to promote networking, the celebration of wins, and sometimes just for fun

We Value You:

FCM Travel is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.​ We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.

Who We Are:

Since our beginning, our vision has always been to open up the world for those who want to see.

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - + countries and counting Together, we are a family (we call ourselves Flighties).

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

Irreverence. Ownership. Egalitarianism.

#LI-SJ1

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