Customer Service Representative

1 week ago


Southbank, Victoria, Australia Michael Page Full time
About the Role

We are seeking a highly skilled Customer Care Support to join our team at Michael Page. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our warehouse.

Key Responsibilities
  • Provide sales support to account managers, distributors, and stakeholders, ensuring timely and efficient dispatch of stock.
  • Process sales orders and invoices with accuracy and attention to detail.
  • Support the development and implementation of new procedures to improve warehouse efficiency and accuracy.
  • Work closely with the warehouse team to ensure seamless operations.
  • Provide exceptional customer service, proactively offering solutions to meet customer needs.
Requirements
  • Strong experience in Salesforce and CRM systems, invoicing, and freight.
  • In-depth product knowledge and a passion for delivering outstanding customer service.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • A competitive salary of $65,000 plus super.
  • A collaborative team environment with opportunities for growth and development.
  • A Melbourne CBD location with easy access to public transport.


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