Global Business Continuity Strategist

2 days ago

Sydney, New South Wales, Australia MERCER Full time
About Mercer

Mercer is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people.

Job Overview

This role will be based in location. This is a hybrid role that has a requirement of working at least two to three days a week in the office.

Salary

The estimated salary for this position is between $120,000 to $180,000 per annum, depending on experience and qualifications.

Key Responsibilities
  • Lead the Development and Implementation of Business Resilience Framework: In partnership with business owners, lead the development and implementation of the Business Resilience Framework across the Mercer Super lines of business, encompassing incident, emergency, and crisis management.
  • Deliver Business Resilience Management Approach: Collaborate with stakeholders to deliver the business resilience management approach, ensuring alignment with legislative and regulatory requirements and best practices.
  • Facilitate Operating Unit Activities: Facilitate the Operating Unit through activities such as Business Impact Analysis exercises and Business Resilience Plan development/update.
  • Develop Policies and Procedures: Develop policies, procedures, and other relevant documentation to support business continuity efforts.
  • Foster Strategic Relationships: Develop strategic relationships with key internal and external stakeholders.
  • Monitor Adherence: Manage and monitor ongoing adherence with the Business Resilience Management policy and framework.
  • Plan Business Recovery Test Requirements: Develop and facilitate the schedule of Business Recovery Plan test requirements and exercises, guided by the global MMC Business Resilience Management program and framework.
  • Promote Visibility: Plan and promote visibility to the annual schedule of annual calendar of Business Resilience Management activity.
  • Integrate Crisis Response: Work with stakeholders to further integrate crisis response, business continuity, and disaster recovery planning across business lines.
  • Lead Incident Response: Lead incident response activities to drive resolution and minimize disruption as a key member of the Incident Response Team (IRT).
  • Report Business Resilience Activities: Develop and assist in reporting on Business Resilience Management activities to Boards, management, regulators, partners, and clients.
  • Provide Training: Develop and provide periodic ad-hoc training on Business Resilience Management.
Requirements
  • A minimum of 10 years' experience in professional services organization or professional customer services.
  • Demonstrated experience in driving and implementing Business Resilience management programs in an Australian Superannuation and/or Banking context.
  • Relevant risk management and technology qualifications are an advantage.
  • Excellent verbal and written communication skills.
  • Excellent time management skills.
  • Strong business acumen and financial skills.
  • People management skills.
  • Demonstrated stakeholder management capabilities.
  • Ability to work effectively across the organisation.
  • Self-motivation with initiative, energy, and drive to succeed.
  • Flexible approach, thriving on change and innovation, balanced by attention to detail, risk management, and structured thinking.
What We Offer

Mercer, a business of Marsh McLennan, is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion, and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

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