Exceptional Customer Experience Leader

21 hours ago

Sydney, New South Wales, Australia beBeeFashion Full time $64,073 - $104,373
Assistant Concession Manager Opportunity

This role presents an exciting chance to become a part of our team as an Assistant Concession Manager.

We have a compelling vision and ambition for growth, and we firmly believe that empowering the development of our team members is crucial in achieving this.

Main Responsibilities:
  • Foster exceptional customer service and support visual merchandising to create captivating in-store experiences that inspire our customers.
  • Coach your team to surpass customer expectations.
  • Promote training on customer service standards among all team members.
  • Evidently embody CRG values and build a team environment that encourages learning, ownership, and shared success.
  • Lead a high-quality induction process for new starters.
  • Maintain a safe working environment and promote overall wellbeing.
  • Utilize data to inform business decisions and enhance customer experiences.
  • Coach and provide regular feedback to your team on product understanding and delivering exceptional store experiences.
Vital Attributes:
  • A genuine desire to be part of our organization and alignment with our CRG Values.
  • Strong leadership skills in delivering exceptional customer and team experiences.
  • A passion for fashion with a professional personal presentation.
  • Ability to establish and maintain strong customer relationships through exceptional customer service.

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