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Lead Resident Experience Manager
2 weeks ago
This role oversees and manages resident service programs, activities and leasing systems to optimise satisfaction and operational efficiency.
- Tertiary qualifications in a related field or equivalent experience. A working knowledge of residential tenancy legislation.
- Proven experience of managing resident services and developing successful customer engagement strategies in a property or accommodation environment.
- Demonstrated leadership, organisational, interpersonal and communication skills, with digital literacy.
- Able to balance strategic business goals with day-to-day needs, and self-motivation to improve outcomes for the business and customers.
The ideal candidate will have the ability to work autonomously and as part of a team, with excellent problem-solving skills and a proactive approach to delivering high-quality results.
About This Role:- This position reports to [Manager's Name]
- This is a full-time position, 38 hours per week
- Applications close on [Closing Date]
