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Highly Experienced Incident Manager

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Sydney, New South Wales, Australia beBeeCustomerSupportServices Full time $90,000 - $120,000
Role Overview

As a Senior Customer Support Services Incident Manager, you will be responsible for leading the charge in response efforts during customer-facing reliability and security incidents.

Incident Management and Communication:

  • Be the go-to person for customer-facing reliability and security incidents, coordinating with cross-functional teams to ensure timely, clear, and accurate communication with both internal and external stakeholders.
  • A adopt a