Business Process Improvement Specialist

3 days ago

Perth, Western Australia DFP Recruitment Full time

Job Title: Business Process Improvement Specialist

Employer: DFP Recruitment Client

Position Type: 6 month Casual Temporary Contract

Pay Rate: $70-$76 per hour + Super

Location: Fremantle, WA

Role Overview: As the Business Process Improvement Specialist, this role will primarily be responsible for leading and managing the development and execution of the client's business improvement initiative.

Key Responsibilities:

  • Leads and manages the design, development, implementation, and reporting of improvements to business processes, related systems, and frameworks, in consultation with senior management and relevant stakeholders.
  • Defines and manages project interdependencies, engaging and supporting the wider project teams, impacted stakeholders, and managing issues as required.
  • Drives the implementation of improvement initiatives, in line with change management best principles.
  • Establishes and maintains effective communication channels with project teams, internal, and external stakeholders.
  • Develops strategic insights and conducts analysis as part of both reviewing project performance and identifying opportunities for continuous improvement.
  • Monitors and consolidates project/program deliverables, schedules, and resources.
  • Provides oversight in the maintenance of governance frameworks, including policies, procedures, and templates, to enable managers to undertake core corporate activities.
  • Assists in the preparation of executive, board, and ministerial papers or presentations.
  • Establishes and maintains effective working relationships with internal and external stakeholders, including managers, employees, volunteers, business partners, and government agencies.
  • Complies with statutory regulations and government requirements applicable to the RIA.
  • Ensures that governance functions are delivered to meet statutory requirements, corporate goals, and community expectations, for example, the outcome-based management key performance indicator coordination and reporting.
  • Coordinates internal/external activities required for the support of projects.
  • Undertakes projects and reviews as directed by the Director Corporate Services and the Executive Director.

Essential to be successful in this role:

  • Demonstrated experience in successfully developing and implementing business improvement initiatives and programs.
  • Excellent interpersonal skills with an ability to build and maintain productive relationships with internal and external stakeholders to achieve positive outcomes.
  • Well-developed oral and written communication skills, including the ability to prepare a variety of documentation, including preparation of complex correspondence, proposals, briefings, and governance framework materials.
  • Demonstrated conceptual, analytical, and evaluation skills with the ability to provide advice and interpretation on a wide range of issues.
  • Proven skills and experience in project planning with the ability to organize and prioritize work to meet competing deadlines.
  • Experience in the management of business procedures to ensure the achievement of operational outcomes.
  • Current valid National Police check or ability to obtain.

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