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Parc Operations Manager

1 week ago

Canberra, ACT, Australia Genesis Fitness Clubs Full time

About Genesis Fitness Clubs:

We are a leading provider of indoor activity centres, dedicated to delivering fun and fitness experiences for families across Australia.

Ninja Parc Fyshwick is one of our flagship facilities, offering a unique combination of ninja playgrounds and obstacle courses for all ages.

We are seeking an experienced Centre Manager to lead the success of Ninja Parc Fyshwick, driving operational excellence, financial performance, and customer satisfaction.

Responsibilities:
  • Achieve centre financial targets through effective sales, marketing, and revenue management strategies
  • Uphold high standards in safety, quality, and customer service
  • Develop and implement local area marketing plans to drive customer engagement and retention
  • Lead and motivate a high-performing team, providing coaching, guidance, and support to ensure excellent customer experiences
Requirements:
  • Proven experience in managing teams, budgets, and operations in a fast-paced environment
  • Strong leadership, communication, and interpersonal skills
  • Ability to work collaboratively with cross-functional teams to achieve business objectives
  • Highly motivated, results-driven, and adaptable individual with a passion for delivering exceptional customer experiences
  • Current Working with Children Check and National Police Check required