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Stakeholder Engagement Manager
2 weeks ago
We are seeking a skilled professional to manage relationships with stakeholders across various industries, academia, and member communities. This role involves driving membership acquisition and retention, building strong partnerships, and championing the organization's vision and values.
Key responsibilities include:
- Managing Partner Program Plus (PPP) accounts to ensure stability, growth, and member value
- Driving membership acquisition and retention in line with agreed branch growth targets
- Building trusted relationships with stakeholders and identifying opportunities for cross-selling and up-selling
- Maintaining accurate and timely member data and reporting in Salesforce
- Ensuring compliance with governance, fiscal, and risk management standards
Required Skills and Qualifications:
To succeed in this role, you will need:
- Proven experience in account management, stakeholder engagement, or member services
- Demonstrated success in growing and maintaining solution-based partnerships
- Strong communication skills with the ability to influence at all levels
- A proactive, outcomes-focused approach with excellent time management skills
- Experience using CRM systems (Salesforce experience highly regarded)
- Ability to travel within NSW
Benefits:
This role offers:
- Flexible working arrangements including 1 day WFH per week
- Extra leave benefits - 3 gifted days per year, a recharge day, and 2 floating holidays
- Professional development opportunities, including access to SkillsSoft and annual training allowance
- Inclusive culture and collaborative team environment
- Financial benefits, including NFP salary packaging and Employee Assistance Program