Administrative Case Officer

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $71,536 - $92,320

About our team, this role incorporates administrative and business functions with a strong customer focus to promote awareness and understanding of our processes and requirements. The case officer ensures cases are ready for hearing and parties are prepared so the decision maker can make an informed decision.

Key Responsibilities:

  • Manage a caseload of up to 140 cases at any given time
  • Evaluate cases to ensure readiness for hearing
  • Communicate effectively with users to understand their needs

What We Offer:

  • Continuous professional development opportunities
  • Flexibility to maintain a great work-life balance
  • Opportunities to make a real difference in delivering services to the community

Working with Us:

  • Support staff to deliver high-quality outcomes for users
  • Employs a diverse workforce and promotes inclusivity
  • Provides a safe and respectful workplace

To Succeed in This Role You Will Need:

  • Proven ability to build strong relationships with customers
  • Demonstrated ability to process complex information efficiently and accurately
  • Exceptional self-management, planning, and organizational skills

How To Proceed:

Submit your resume and a short cover letter.

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