Business Change Specialist

2 weeks ago

Brisbane, Queensland, Australia Hudson Australia Full time
Job Description:

The Business Analyst role within the MRQ Program - Finance and Partnerships Stream is responsible for providing leadership in assessing organisational needs, designing effective policy and procedural responses, and providing change management support over the transition.

The role will undertake current and future state assessments, with a focus on finance, asset transfer, and commercial and community partnerships. Documentation of transition arrangements to support asset transfer and business continuity will be a key part of the role.

The Business Analyst will support the change process as volunteer units transition from separately incorporated associations to revised financial and operating arrangements working under a government agency model.

Key Responsibilities:

  1. Lead identification, analysis and resolution of business issues to support future organisational effectiveness
  2. Prepare documentation to support the preparation of Transition Framework Agreements addressing asset and lease transfer, ICT, commercial and community partnerships
  3. Research, analyse and document solutions, and engage with internal and external stakeholders to ensure integration across project streams
  4. Develop operational procedures, policies, manuals and guidance information
  5. Work closely with project managers and technical experts to identify documentation requirements and ensure all documents are accurate and relevant
  6. Develop and maintain a documentation schedule to ensure timely delivery of all deliverables
  7. Ensure documents comply with the program's governance framework and government documentation standards
  8. Collaborate with program team members to ensure all documents are consistent and aligned with the program's objectives
  9. Develop and maintain a document management system to ensure all program documents are appropriately stored, version controlled, and accessible to relevant stakeholders
Requirements:
  • Advanced analytical, problem-solving and stakeholder management skills
  • Demonstrated experience in transitioning organisations through changes in business processes and operating environments
  • Demonstrated experience in evaluating business processes, anticipating requirements and improvement opportunities, and documenting solutions to meet business needs
  • Excellent written and verbal communication skills, including the ability to communicate complex technical and business information in a clear and concise manner
  • Strong attention to detail and ability to review and edit documents for accuracy and consistency
  • Ability to work collaboratively with stakeholders to achieve program objectives
  • Familiarity with project and change management principles and methodologies
  • Experience working in a volunteer based environment and/or in the emergency services sector would be an advantage

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