Transformational Change Lead

3 weeks ago

Brisbane, Queensland, Australia ANZ Full time

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As an Integration Change Lead in our Change Management Office Team, you'll play a key role in helping to lead the design and delivery of change management for one or various large-scale and/or complex initiatives/projects on the ANZ – Suncorp Bank Integration Program. The role is responsible for ensuring that the people change approach requirements and impacts of complex initiatives are effectively delivered and the change is embedded, helping projects to meet business and schedule objectives, while landing change safely for our people, being accountable for the change approach and de-risking delivery, and leading the change specialists within the initiative.

Key Responsibilities

  • Drive change delivery and provide change thought leadership to the delivery team and stakeholders on change and communications approach, change management delivery, assessing and enhancing people change readiness and building organisational agility, and measuring change to ensure continual learning and sustained change.
  • Provide expert advice on magnitude, complexity and materiality of people change to craft the change strategy and approach.
  • Provide a view of resourcing required to enable the delivery of the program and support recruiting and onboarding of change specialists.
  • Manage change specialists to deliver complex change initiatives.
  • Define and implement measures of change management performance, leveraging metrics to make informed decisions and guide iterative change.
  • Support business units and leaders by providing subject matter expertise on transformational change, culture, leadership and engagement.
  • Apply the ANZ Change Methodology and tools in a way that is simple and fit for purpose. Continuous improvements and lessons learnt are readily shared with colleagues and Change CoP.
  • Provide coaching and support to leaders connected to initiative, helping them to build their change leadership capability.
  • Advising and consulting with stakeholders to ensure all change related people risks are understood, captured and mitigated throughout stages of Change, using delivery governance forums.
  • Actively identifying potential change risks, issues or anticipated points of misalignment, and develop specific plans to mitigate or drive actions to support effective delivery.
  • Building change capability on program/initiative through coaching, training and participating in Change CoP.
  • Becoming an ambassador for the practice of Change Management at ANZ (Methodology, Toolkit & Change Leadership).

What We're Looking For

To grow and be successful in this role, you will ideally bring the following:

  • Expert mastery and experience in Change Management principles, methods, processes, techniques and industry best practice.
  • Experience in program/project delivery and the core activities associated with project planning and delivery.
  • Ability to stay up to date on Change Management industry developments, latest trends and research and share with the Enterprise Change Team and Communities of Practice.
  • Extensive experience in delivering large and/or complex organisational change programs, across project and change methodologies e.g., Agile and Traditional.
  • Demonstrated experience working closely with senior stakeholders, influencing and gaining buy in.
  • Experience in successfully leading change initiatives with quality outcomes.
  • Experience leading, motivating and managing high performing change teams, including internal and external resources, while holding team accountable for performance.

Why Join Us

At ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. You'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 77498.

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