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Sales Consultant

2 months ago

Macquarie Park, Australia Arjo Full time
About the Role

The Inside Sales Consultant will be responsible for providing direct telephone sales calls to potential and existing Arjo customers across New Zealand. This includes coordination of inbound communication via the website and redirection of Sales Leads via Salesforce. Outbound sales will also be an important part of this role, to communicate with Arjo customers, provide support, and generate sales.

About You

We are looking for a highly motivated and experienced sales professional with a strong track record of success in a similar role. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues. You will also have a strong understanding of sales principles and practices, with the ability to analyze data and make informed decisions.

Key Responsibilities:
  • Create customer national contact list of non-prioritized customers for promotions from Salesforce;
  • Allocate list between account managers or territories in New Zealand;
  • Research customer prior to phoning them – via SAP and Salesforce to ensure no recent purchases made, Salesforce to ensure no recent quotes;
  • Phone customer and advise of promotion, probe to uncover needs, if appropriate offer solution;
  • Depending on how sales call develops – close sale, provide quote, provide further information/brochures, redirect to account manager if demo required;
  • Manage all inbound leads from web, conferences, campaigns, educational seminars etc, either manage lead to qualification, opportunity creation in prioritized accounts or allocate to account manager;
  • Manage leads to qualification, opportunity and sale in all non-prioritized accounts. The account manager may be engaged from time to time;
  • Ensure that all your opportunities in Salesforce are up to date;
  • Research customer prior to phoning them – via SAP and Salesforce to ensure no recent purchases made, Salesforce to ensure no recent quotes;
  • Phone customer in response to 'warm lead', probe to uncover needs, if appropriate offer solution;
  • Depending on how sales call develops – close sale, provide quote, provide further information/brochures, redirect to account manager if demo required; and record results in Salesforce;
What We Will Offer In Return
  • A flexible work environment;
  • Great Place to Work Certified 2024;
  • Best Workplaces for Women – May 2023;
  • Paid parental leave scheme;
  • Community volunteering opportunities;
  • Total employee wellbeing program;
  • Free onsite parking;
  • Our guiding principles reward and recognition;
  • Continuing education and career development plan;