Customer Service Representative

2 weeks ago


Bassendean, Australia Coles Full time

At Coles Supermarkets, we're looking for a Customer Service Representative to join our Checkouts team. This role involves scanning items, processing payments, and engaging with customers in a fast-paced and dynamic environment.

About the Role

As a Customer Service Representative, you'll be the face of our brand, providing exceptional customer experiences and resolving queries in a timely and professional manner.

About You

  • You'll have a strong commitment to providing great customer service, working with enthusiasm, energy, and pace.
  • You'll be knowledgeable about our products and services, and able to answer customer queries with confidence.
  • You'll be active and able to work on your feet for long periods of time, with moderate to heavy lifting and reaching required.
  • You'll be available to work flexible hours across our store trading days, including early mornings, evenings, and weekends.

What We Offer

We're committed to creating a workplace that's safe, respectful, and inclusive for all team members. We offer flexible work arrangements, additional leave, and parental leave entitlements, as well as opportunities for career development and growth.

We're an equal opportunities employer, and we welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. We're proud to be continuing to build a gender equitable team and a culture that's just as diverse, inclusive, and welcoming as the communities we serve.



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