Banking Consultant
4 weeks ago
About the Role
We're seeking a talented Banking Consultant to join our team in Southport QLD. As a key member of our branch network, you'll play a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities
- Provide seamless branch experiences for customers, meeting their end-to-end banking needs and educating them on digital solutions.
- Collaborate with the team to deliver the best possible customer experience, acting as a role model and peer coach.
- Contribute to a significant uplift in customer engagement and advocacy, creating real customer value.
- Actively participate in and support bank programs and initiatives.
- Take responsibility for 'knowing your customer' from a risk perspective and ensuring compliance with ANZ and branch policies.
What We're Looking For
We're looking for someone with exceptional customer focus, retail experience, and the ability to multi-task and adapt to change. Mandarin speaking candidates will be highly regarded. If you have a growth mindset and are passionate about delivering exceptional customer experiences, we'd love to hear from you.
Why Join Us?
At ANZ, you'll be part of an organisation where diversity and inclusion are valued. We offer a range of flexible working arrangements and benefits, including access to health and wellbeing services and discounts on selected products and services. If you're looking for a challenging and rewarding role where you can make a real impact, apply now.
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