Senior Claims Consultant

3 weeks ago


Brisbane, Queensland, Australia DXC Technology Inc. Full time
Job Title: Senior Claims Consultant

DXC Technology Inc. is seeking a highly skilled Senior Claims Consultant to join our team. As a Senior Claims Consultant, you will be responsible for managing national Property Damage, Liability, and ISR claims.

Key Responsibilities:
  • Manage national Property Damage, Liability, and ISR claims
  • Liaise with clients, insurers, claimants, and external providers
  • Interpret policy wordings and analyze claims history data
  • Arrange and conduct investigations, and determine claim settlements for under-deductible claims
  • Drive the settlement negotiation process and negotiate on behalf of the client
  • Act as an advocate for the client and determine commercial/technical responses to insurer's denials of liability
  • Respond to queries, prepare routine and ad hoc reports, and attend client meetings
Requirements:
  • At least 5 years' experience managing Liability claims in a Claims Consultant role
  • Experience managing ISR claims is beneficial
  • Educated to degree level or Diploma in Financial Services or a Law qualification
  • Strong understanding of national Claims Management and working within Client Service Agreements or Claims Unit standards
  • Time management, organizational skills, and attention to detail
  • Proactive, analytical problem-solving, and decision-making skills
  • Negotiation and influencing skills
  • Resilience and perseverance
  • Customer service and relationship-building skills
About DXC Technology Inc.

DXC Technology Inc. is a CSC company with a global footprint providing technology-enabled business solutions to the global commercial insurance industry. We bring innovation, thought leadership, and passion to our customers' businesses to enhance performance and value.

Employee Benefits:
  • Competitive remuneration and benefits
  • Extensive resources to support your onboarding and continual development
  • DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration
  • Flexible leave options, including purchased leave
  • Charitable and emergency services volunteer days
  • Employee Assistance Program to support you and your family


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