
Technical Operations Specialist
4 days ago
Job Summary:
We are seeking a skilled professional to join our team as a Technical Services Coordinator. In this role, you will be responsible for providing exceptional customer service and technical support for various systems.
Main Responsibilities
- Contribute to the success of the GCS Team by delivering top-notch customer service and technical support.
- Coordinate Remote Service Technicians nationally to ensure seamless service delivery.
- Work closely with the Service & Support Administration Manager to develop effective training outcomes.
- Support the implementation of new systems and processes to improve overall efficiency.
Requirements
- Technical Skills:
- Demonstrated expertise in technical support and customer service.
- Strong understanding of ROWA, Infusion, and Pyxis systems.
- Ability to troubleshoot and resolve complex technical issues.
- Soft Skills:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong problem-solving and analytical skills.
What We Offer
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
- The chance to make a real difference in the lives of our customers.
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