Senior Financial Services Professional

2 weeks ago

Dalby, Australia beBeeCustomerService Full time $60,000 - $120,000
About the Role">

As a professional in our Retail Banking team, you will play a key role in providing customers with a seamless banking experience. Your primary responsibility will be to meet each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on available financial solutions.

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  • Deliver exceptional customer service by actively listening to customers, addressing their concerns, and providing tailored solutions to meet their financial needs.

Key responsibilities include:

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  • Completing customer transactions accurately and efficiently

You will work collaboratively as part of a team and act as a role model and peer coach to deliver the best possible customer experience. You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of our bank.

We are committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

Benefits

You will have access to health and wellbeing services, discounts on selected products and services from our bank, and more. We are committed to building a workplace that is inclusive and diverse.

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