Strategic Operations Manager

6 days ago

Brisbane, Queensland, Australia beBeeEmployment Full time $100,000 - $120,000

Job Overview

This role represents an opportunity to transition from case management to a broader operational and strategic position within the organization.

Main responsibilities include building frameworks to shift employment relations (ER) from reactive to proactive, managing direct reports, and influencing leadership capability across a diverse workforce.

The successful candidate will work across Australia and New Zealand, supporting retail, supply chain, and corporate environments in a complex, fast-paced matrix structure.

The ideal candidate will possess senior-level case management skills, strong knowledge of Australian and New Zealand employment law, and project mindset with analytical thinking and influence & communication skills.

  • Monitor Employment Law: Keep practices compliant and forward-looking by tracking changes and best practice.
  • Lift Leadership Capability: Translate complex ER concepts into practical, engaging learning leaders can confidently apply.
  • Lead Projects: Drive prevention-focused ER projects, change programs, and continuous improvement roadmaps.
  • Manage ER Resources: Oversee policies, templates, and knowledge hubs, ensuring they're accurate, accessible, and impactful.
  • Analyze Data: Build reporting and insights that uncover trends and guide prevention strategies.
  • Promote Continuous Improvement: Streamline ER processes for efficiency, compliance, and sustainability.
  • Support Critical Cases: Provide expertise on high-risk matters and step in for overflow when needed.

Why This Role is Attractive

Move beyond investigations and step into operations, strategy, and prevention. Shape ER practices that truly influence leadership capability and team member experience.

Be part of a collaborative, forward-thinking People & Safety team that values expertise, innovation, and impact.

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