Financial Services Associate
1 week ago
We are seeking a highly skilled and motivated individual to join our Financial Services team as an Advice Associate. In this role, you will work closely with our Financial Planners to provide comprehensive administrative support and deliver a personalized experience to our customers.
Key Responsibilities- Liaise between financial planners and customers to ensure seamless communication and support.
- Support research and evaluation of data to inform business decisions.
- Assist in the preparation of customer meetings, including research, documentation, and record management.
- Conduct existing product research to support our Advisers in providing expert advice.
- Assist with customer queries and implement customer advice in a timely manner.
- Collaborate with different parts of the business to support business initiatives and contribute to a well-functioning team.
- A Diploma of Financial Services, Financial Planning (RG146 compliance) is preferred.
- Experience in a busy customer service or client-facing role.
- Previous experience working in a Financial Planning or Advice business.
- Strong written and verbal communication skills.
- Well-developed rapport-building and customer engagement skills.
- Sound risk management thinking and practices.
AIA is a leading life insurance company that helps people live healthier, longer, better lives. We are committed to making a positive impact on our customers' lives and are proud to have been recognized as Life Insurance Company of the Year in the 2023 ANZIIF awards.
We offer a range of benefits to our employees, including access to training and development opportunities, flexible working arrangements, and a supportive and inclusive work environment.
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