Client Relationship Growth Professional

5 days ago

Perth, Western Australia beBeeRelationship Full time $100,000 - $130,000
Key Account Manager Opportunity

We are seeking an experienced and results-driven Key Account Manager to join our team in Perth.

This is a unique opportunity for a professional who excels in building strong relationships with key clients, driving business growth, and delivering exceptional customer experiences.

The ideal candidate will have a proven track record of success in account management or client relationship roles within the industrial or manufacturing sector.

  • Strong communication and interpersonal skills with the ability to build rapport with diverse stakeholders.
  • A results-oriented approach with a focus on delivering excellent customer experiences.
  • Proficiency in analysing customer data to drive informed decision-making.

The successful candidate will be responsible for:

Key Responsibilities:
  • Building and maintaining strong relationships with key clients to ensure continued satisfaction and loyalty.
  • Acting as the main point of contact for customer inquiries, addressing concerns, and resolving issues promptly.
  • Collaborating with internal teams to ensure seamless service delivery and support for client needs.
  • Identifying opportunities for up-selling and cross-selling to enhance client value and meet business goals.
  • Monitoring and reporting on customer metrics to track performance and identify areas for improvement.
Requirements:
  • Experience in account management or client relationship roles within the industrial or manufacturing sector.
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
  • A results-oriented approach with a focus on delivering excellent customer experiences.
  • Proficiency in analysing customer data to drive informed decision-making.
  • Ability to travel to client sites as required.
What's On Offer:
  • A competitive base salary plus superannuation and a company car plus incentive scheme.
  • Permanent role offering long-term stability and growth opportunities.
  • Work within a supportive and collaborative team environment.
  • Opportunities to develop your skills and progress your career in the industrial and manufacturing sector.

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