
Service Buildings Officer
1 week ago
Water Infrastructure Specialist
This role involves processing building notifications, non-standard water and sewer connections, and providing technical support to the team.
Key responsibilities include:
- Being a point of contact and liaison between external customers and Service Delivery for complaints
- Responding to enquiries relating to policies and technical requirements concerning developments and referring contentious matters
- Working collaboratively with other team members to support service buildings processes
- Supporting development, implementation, and ongoing review of procedures, work instructions, and ancillary documents
Qualifications and skills:
- A Western Australian Certificate of Education or equivalent qualification
- Experience in a technically orientated customer service environment
- Knowledge of processes and regulatory requirements relating to water-related infrastructure
- Well-developed customer service skills
- Demonstrated computing skills and knowledge of Microsoft suite of systems
- Analytical and problem-solving skills
- Ability to perform effectively in a high-volume work environment
- A self-motivated approach with a high degree of initiative
What we offer:
We strive to create a workplace that reflects diversity of our customers and community. We welcome applications from individuals who share our values and are passionate about making a meaningful contribution.
How to apply:
Please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
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