Administration Coordinator

3 weeks ago

Peregian Springs, Queensland, Australia Arcare Aged Care Full time
{"About Arcare Aged Care

At Arcare Aged Care, we pride ourselves on providing high-quality, person-centered care to our residents. We are seeking a skilled Administration Coordinator to join our team.

About the Role

In this role, you will be responsible for creating a positive and welcoming environment for residents and visitors alike. You will provide essential support to staff and ensure effective communication within the residence. Your key responsibilities will include greeting and welcoming residents, managing incoming calls, scheduling appointments, and assisting residents and families with their queries and concerns.

Key Responsibilities

  • Greeting and Welcoming: Welcoming residents, visitors and families with a friendly and warm demeanour, creating a positive and inviting atmosphere.
  • Communication: Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently.
  • Appointment Scheduling: Scheduling appointments for residents to see medical professionals, therapists or other service providers as needed.
  • Visitor Management: Registering and monitoring visitors, ensuring security and safety protocols are followed.
  • Assisting Residents and Families: Providing information and assistance to residents and their families, addressing their queries and concerns and connecting them with the appropriate staff members when necessary.
  • Administrative Support: Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries.


Skills and Experience

  • Ability to manage rostering and team member allocations.
  • Experience using employee scheduling software such as Humanforce or Time Target.
  • Adaptable, passionate and willing to learn.
  • Collaborative and skilled at teamwork.
  • Friendly and effective communication abilities.


Work with Us

At Arcare Aged Care, we value diversity and are committed to creating an inclusive and supportive work environment. If you are a motivated and compassionate individual who is passionate about delivering exceptional care, we encourage you to apply for this role.

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