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Automation Lead

1 month ago

Melbourne, Victoria, Australia Wipro Full time

Job Title: Automation Lead

Job Summary:

We are seeking an experienced Automation Lead to join our team at Wipro. The successful candidate will be responsible for leading various automation initiatives pertaining to strategic accounts in a Business Unit (BU), ensuring better client engagement.

Key Responsibilities:

  1. Lead automation roadmaps and strategies for various BUs
  2. Ensure complete understanding of requirements needed to implement automation of various accounts in BUs
  3. Drive automation maturity in the shortlisted accounts to the next level
  4. Align the customers by showcasing Wipro's capability to drive automation and ROI achievement for the customer
  5. Ensure contractual commitments for a particular project are met by understanding the scope and requirements
  6. Ensure the desired software and infrastructures are implemented required for automation
  7. Ensure scalable standards of dashboard and process support system for active automation

Monitoring and Review:

  1. Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams
  2. Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance
  3. Come up with solution of the problems regarding automation persistent in development unit
  4. Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information
  5. Periodically review the project status completion vis-a-vis the project plan and ensure successful roll out
  6. Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team

Stakeholder Interaction:

The Automation Lead will interact with various stakeholders, including Account Automation RO Champion, Holmes Engineering Team, Account Delivery Team, ADH/VDH, and Customer.

Competencies:

  • Functional Competencies/Skill
    • Leveraging Technology – Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/Client organization – Expert
    • Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
    • Technical knowledge – knowledge of various BOTs, SOW and contractual terms, application services, infrastructure services support, IT services management, RPA tools - Expert

Deliver:

The Automation Lead will be responsible for delivering the following:

  • Client Engagement
  • BOT implementation