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Housekeeping Supervisor
2 months ago
We are seeking a skilled and results-driven Housekeeping Supervisor to join our team at UniLodge. As a key member of our Housekeeping department, you will be responsible for leading and motivating our Housekeeping and Public Area Cleaning team to achieve daily cleaning excellence across our properties.
Key Responsibilities:- Ensure the cleanliness of guest rooms, corridors, linen rooms, housekeeping pantries, and public areas in accordance with procedures and checklists.
- Manage the rostering and performance of employees.
- Assist in the selection, training, and mentoring of the team.
- Manage guest complaints within company guidelines and escalate where necessary.
- Attend all briefings, meetings, and training as assigned by management.
- Ensure arrival rooms are checked daily to ensure rooms are maintained to a quality standard.
- Understand and ensure the safe usage and storage of cleaning/chemical agents in line with health and safety regulations.
- 1-2 years previous hotel housekeeping supervisory experience.
- Confidence using a computer and Microsoft Office Suite (Word & Excel).
- Ability to multi-task and work well in high-pressure situations.
- Well-presented and professionally groomed.
- Results and service-oriented with a keen eye for detail.
- Commitment to working across our Essence Chermside & Essence Taringa properties if required to cover leave.
- Available to work full-time (38 hours per week) across a Monday to Sunday roster.
- Hold valid working rights in Australia.
- Willing to obtain a National Police Check.
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary and benefits package. If you are a motivated and experienced Housekeeping Supervisor looking for a new challenge, please apply now with your resume and cover letter.
