Delivery Lead

5 days ago

Sydney, New South Wales, Australia NCS Australia Full time
About the Role

NCS Australia is seeking a seasoned Delivery Lead to partner with clients in the Communications, Media, and Technology (CMT) sector. As a key member of our Telco+ team, you will drive business outcomes, foster long-term growth, and deliver impactful projects that meet client needs.

Key Responsibilities
  • Collaborate with clients to understand their pain points and provide strategic guidance to address business and digital transformation needs.
  • Lead complex program management efforts, overseeing project delivery in terms of quality, scope, financial performance, and resource management.
  • Work closely with NCS Australia Practices, Telco+ Leadership, and the Global Delivery Network (GDN) to build capabilities and offerings that meet client needs.
  • Identify and create growth opportunities within accounts, ensuring client relationships flourish while driving revenue, quality, and customer satisfaction.
Requirements
  • Proven consulting industry experience focusing on leadership and account management within a telecommunication client.
  • Strong program management experience within complex enterprise environments.
  • Previous experience creating and resourcing large delivery teams, centers of excellence, or onshore/offshore delivery programs.
  • Possess broad business acumen and deep industry knowledge to develop/enhance client relationships.
  • Proven track record in assuming overall responsibility and managing programs in the CMT sector.
  • Experience managing measured productivity-driven operations or teams.
  • Consulting practitioner with strong influencing skills and the ability to take stakeholders at all levels on a journey.
About NCS Australia

NCS Australia is a company that values innovation, collaboration, and purposeful work. We offer a range of benefits, including paid parental leave, initiatives focused on employee well-being, and discounted health insurance. Our commitment to diversity and inclusion is reflected in our equal-opportunity employer status and our dedication to supporting people with disability.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a diverse and talented team.

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