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Desktop Support Consultant

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Perth, Western Australia beBeeTechnical Full time $90,000 - $120,000

Job Title: Technical Support Specialist

We are seeking a motivated and experienced Technical Support Specialist to join our team. This role is responsible for providing technical support and assistance to end users in a fast-paced environment.

About the Job

The successful candidate will be responsible for troubleshooting and resolving hardware and software issues, as well as providing remote desktop support using various tools and protocols.

This is an exciting opportunity for a skilled professional to work with a dynamic team and contribute to the success of our organization.

Key Responsibilities:
  • Troubleshoot and resolve hardware and software issues
  • Provide remote desktop support using various tools and protocols
  • Collaborate with colleagues to ensure seamless delivery of technical services
Required Skills and Qualifications:
  • Minimum 5+ years of experience in a full-time desktop support role
  • Strong knowledge of Windows operating systems, including Windows 10
  • Experience with desktop hardware and software troubleshooting
  • Ability to diagnose and resolve hardware and software issues
  • Knowledge of Active Directory and network protocols
  • Good understanding of Microsoft Office Suite
  • Experience with remote desktop tools and remote troubleshooting
  • Excellent problem-solving skills
  • Strong written and verbal communication skills
  • Customer service-oriented mindset
  • Ability to multitask and manage priorities effectively
About Us

We are a technology company that specializes in providing innovative solutions to businesses. We offer a dynamic work environment and opportunities for growth and development.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

EEO Statement

We are an equal opportunity employer and welcome applications from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with disabilities.