
Dining Operations Manager
4 days ago
The role of the Food and Beverage Supervisor is crucial in ensuring seamless service delivery in the food and beverage area. As a key member of the team, you will be responsible for maintaining established service standards and upholding outlet policies.
Main Responsibilities:- Attend to guests' needs promptly and professionally.
- Coordinate the supervision of food and beverage outlets as scheduled.
- Foster effective inter-department interaction within the hotel.
- Maintain cleanliness and organization in departments, addressing any maintenance or cleaning issues immediately.
- Develop and implement training programs for food and beverage team members to ensure consistent and professional services.
- Maintain public areas, store rooms, and offices in a clean and organized manner.
- Ensure team members are professionally presented with correct grooming, uniforms, and name badges.
- Participate in planning and conducting theoretical and on-the-job training sessions.
- Maintain accurate records and reports, including reservations systems and daily revenue charges.
- Implement controls to prevent cash or stock losses.
- Support other departments or outlets as needed.
- Attend scheduled meetings and perform duties assigned by senior management.
- Ensure area security, especially after hours, by securing doors and fridges, and locking away items before closing.
- Proven experience in food and beverage supervision.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Knowledge of food safety and hygiene practices.
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- A high school diploma or equivalent required; post-secondary education in hospitality or a related field an asset.
- Food Safety Certification (e.g. HACCP) an asset.
- Availability to work flexible hours, including evenings, weekends, and holidays.
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