Aged & Disability Care Specialist
2 days ago
The Opportunity:
We are seeking a dedicated professional to fill the role of Customer Service Liaison, providing exceptional support to our clients and their families.
This is a full-time position based in our office, where you will be working in a fast-paced and dynamic environment.
The Role:
- Handling a high volume of inbound calls and correspondence
- Booking services and making changes to existing arrangements
- Working collaboratively with a team to achieve shared goals
- Updating client information and maintaining accurate records
- Meeting critical deadlines and performance targets
About You:
- You will be a calm and composed individual, able to thrive in a busy environment
- You will have excellent customer service skills and be able to find solutions to complex problems
- Previous experience in logistics and rostering, preferably in an aged care setting, would be highly regarded
- You will be a strong communicator with well-developed interpersonal skills
- High level of computer literacy and ability to learn new systems quickly
The Benefits:
- Salary on offer: $59,138 per annum ($29.92 per hour) plus 11.5% superannuation
- Non-for-profit salary packaging and meal entertainment benefits
- Extensive training and development opportunities
- Employee benefit discount program and private health insurance discounts
- 9 weeks paid parental leave for eligible employees
About Us:
Feros Care is a not-for-profit organisation dedicated to providing high-quality support services to our clients.
We value diversity and inclusion and welcome applications from people from all backgrounds.
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