Technical Solution Expert

5 days ago


Perth, Western Australia beBeeSolution Full time $85,000 - $105,500

Solution Expertise Required

We are seeking a technical professional to provide level 2 support and resolutions for moderate complexity issues, evaluate end-user needs, and generate solutions.

Responsibilities include:

  • Delivering exceptional customer service to the end-user community.
  • Evaluating end-user requirements, defining technical problems, and developing effective solutions.
  • Collaborating with stakeholders to resolve break-fix incidents and issues.
  • Tracking, monitoring, documenting, and communicating with end-users through a ticketing system.

The ideal candidate will have experience in an operational/support engineer role and excellent written and verbal communication skills.

This is an exciting opportunity to utilize your technical expertise and contribute to our team's success.



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