Exceptional Customer Service Representative

5 days ago

Newcastle, New South Wales, Australia beBeeCustomerService Full time $50,000 - $75,000
Key Responsibilities

As a Retail Assistant, you will be responsible for creating moments that matter for our customers in a retail and trade environment.

  • Maintain a safe work environment to prevent accidents and injuries.
  • Provide exceptional service and create positive customer experiences through active listening and empathy.
  • Contribute to sales growth by utilizing strong customer service skills to meet customer needs.
  • Ensure showroom presentation and merchandising standards are consistently high-quality.
  • Process stock efficiently, including receiving, dispatching, and storing.
  • Become an enthusiastic team player who contributes to a positive work culture and supports colleagues.

Please note that this role requires manual handling, which may include lifting, bending, and climbing.

Essential Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced retail environment.
  • Basic math skills and accuracy when processing transactions.
  • Strong attention to detail and ability to maintain a clean and organized workspace.
  • Capacity to learn and adapt to new processes and procedures.
What We Offer

We provide a supportive work environment that encourages personal and professional growth. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us.

By joining our team, you'll have the opportunity to develop your skills, work with a talented group of people, and contribute to the success of our organization.

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