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Senior Fulfilment Solutions Expert

2 months ago

Melbourne, Victoria, Australia Anz Banking Group Full time

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers.

About Us

We're a leading banking institution with a strong presence in Australia and beyond. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

We're seeking a highly skilled Senior Fulfilment Specialist to join our team. As a key member of our operations team, you'll play a critical role in delivering timely and optimised customer outcomes for complex debt transactions. You'll work closely with business stakeholders to provide superior customer support, ensure accurate review of documentation, and contribute to a collaborative team environment.

What will your day look like?
  • You'll build strong working relationships with business stakeholders to provide exceptional customer service.
  • You'll be responsible for new deal onboarding, deal structure consultation, and accurate completion of assigned tasks.
  • You'll ensure workflow tools are up-to-date and reflect accurately, adhering to compliance requirements.
  • You'll contribute to a collaborative team environment within Lending Operations and the wider Institutional Operations Australia business.
What will you bring?
  • Detailed knowledge of banking systems such as Loan IQ, CACHE, Orion, OCP, and Razor.
  • Excellent attention to detail and ability to follow through all issues to completion.
  • Ability to work quickly and accurately under pressure.
  • Solid numerical, analytical, and problem-solving skills.
Benefits

As a Senior Fulfilment Specialist at ANZ, you'll have access to a range of benefits including:

  • A competitive salary of $120,000 - $150,000 per annum.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • A generous leave policy and flexible working arrangements.
Why join us?

We're a diverse bunch at ANZ, and we celebrate the different backgrounds, perspectives, and life experiences of our people. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.