Insurance Support Specialist

1 week ago


Australia Open Full time

About the Role

We are seeking a highly skilled and customer-focused individual to join our Insurance Support team as a Customer Experience Representative. In this exciting role, you will be responsible for providing exceptional support to our customers, ensuring they receive a seamless and personalized experience when interacting with our team.

Key Responsibilities

  • Communicate with customers to understand their needs and provide tailored solutions.
  • Clearly explain the features and benefits of our insurance products, highlighting the value they bring to our customers and the community.
  • Process policy amendments and ensure that customers receive accurate and timely information.
  • Maintain a high standard of compliance and ethical decision-making, upholding the values of our organization.

What We're Looking For

  • A customer-centric individual with excellent communication and interpersonal skills.
  • Experience in the insurance industry is highly regarded, but we also welcome applications from school leavers or those with no industry experience.
  • A tech-savvy individual who is comfortable using technology to deliver exceptional customer experiences.
  • A team player who is passionate about delivering outstanding results and contributing to a high-performing team.

About Open

At Open, we are committed to providing our customers with the best insurance experiences at the best price. We are a tech company that is passionate about using business as a force for good, and we are proud to be a certified B Corporation. Our team thrives on solving problems and revolutionizing the insurance industry, and we are looking for individuals who share our values and are passionate about making a difference.

Our Culture

We are a high-performing team that strives to achieve brilliant things every day. We are committed to providing an inclusive environment for all employees and celebrate diversity. We are looking for individuals who are intellectually curious, courageous, innovative, and passionate about creating change and having an impact.



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