Customer Service Representative
3 days ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our Client Services team as a Client Services Officer in our environmental division at Stafford.
This is a fantastic opportunity for a self-motivated person to learn about our industry, business, and client requirements. As a full-time position, you will be working directly with our valued clients and providing exceptional customer service.
Responsibilities:
- Greet and support clients' needs through effective communication skills via phone, email, and face-to-face interactions.
- Promptly respond to client inquiries via phone calls and emails, ensuring professional and timely resolutions.
- Liaise with the bottle dispatch team to coordinate tasking of client container order requests.
- Prepare quotations using our LIMS system and assist with tender and expressions of interest preparation.
- Coordinate the receipt and dispatch of client samples to ALS Environmental laboratories, including liaising with laboratory staff for urgent samples.
- Collaborate with internal stakeholders to complete investigations through our Quality Management System.
- Occasionally assist with sorting, packing, labeling, and distributing samples by courier or for pick-up.
- Liaise with clients regarding sample submissions and related queries.
- Contribute to a positive team culture that supports each other's priorities and delivers exceptional customer service.
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Customer Service Representative
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Customer Service Representative
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Sales and Service Expert
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Sales Associate
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Retail Sales Associate
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Stafford, Queensland, Australia Cash Converters Full time{"title": "Retail Assistant - Buys and Loans Operator", "description": "About the RoleWe are seeking a highly motivated and customer-focused Retail Assistant to join our Buys and Loans team at our Stafford location.As a Retail Assistant, you will be responsible for providing exceptional customer service, accurately processing transactions, and achieving...
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Retail Sales Associate
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Sales Associate
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