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Material Handling Equipment Technician

2 months ago

Rockhampton, Queensland, Australia Crown Equipment Pty Ltd - Australia Full time

Overview:

As a key player in the growth of Crown Equipment Pty Ltd, your role as a Forklift Mechanic/Service Technician will be crucial in ensuring our customers receive top-notch service. This position offers a full-time, field-based opportunity with the potential for overtime earnings.

Key Responsibilities:

  • Perform servicing and repairs on material handling equipment within a designated territory, enhancing customer satisfaction.
  • Leverage advanced mobile technology to effectively manage your daily tasks.
  • Maintain inventory on your company-assigned service vehicle and at customer locations, ensuring a high standard of service delivery.
  • Gain valuable experience working with a premier customer base in Australia.
  • Participate in an extensive 8-week onboarding and training program designed to equip you with industry-leading skills.
  • Conduct routine maintenance and address both reactive and planned service requests.
  • Keep accurate records of all service work performed.

Why Choose Crown Equipment?

  • Be part of a leading family-owned forklift brand, recognized for offering competitive pay rates for service technicians.
  • If you are transitioning from sectors such as electrical or construction, our training will facilitate your shift into the material handling industry.
  • Enjoy a comprehensive induction process to prepare you for success.
  • Receive uniforms, PPE, and a fully equipped service vehicle or tool allowances.
  • Benefit from regular overtime opportunities and incentive programs that enhance your earnings.
  • Participate in a Safety Recognition Program promoting safe work practices.
  • Explore career advancement opportunities into management or specialized roles.
  • Access ongoing training from industry experts.

Typical Duties:

  • Conduct customer-focused scheduled and emergency services.
  • Assist in preparing field-based quotes for clients.
  • Document service records accurately to support high-quality customer service.
  • Stay updated on technical knowledge, including new technologies in automation and telematics.
  • Monitor industry trends and emerging products.
  • Collaborate with the company to maximize sales and service opportunities.

Requirements:

  • Previous experience as a forklift mechanic or service technician is advantageous but not mandatory.
  • Ability to perform maintenance, safety checks, and repairs effectively.
  • Demonstrated mechanical aptitude and problem-solving skills.
  • Strong attention to detail and the ability to work independently or as part of a team.
  • Good communication and customer service abilities.

Benefits:

Crown Equipment's legacy began in 1945, and our commitment to our employees remains strong. As a member of our team, you will enjoy:

  • A benefits program offering discounts and cashback from numerous retailers.
  • Access to a health and wellbeing platform supporting your mental, physical, and financial goals.
  • Corporate rates for private health insurance.
  • An inclusive workplace environment.
  • An Employee Assistance Program providing confidential counseling services.