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IT Infrastructure Support Specialist

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Sydney, New South Wales, Australia beBeeTechnical Full time $80,000 - $95,000

The End User Support team is responsible for providing on-site technical assistance in our Sydney office and supporting teams across ANZ remotely.

This role is ideal for individuals looking to expand their technical expertise, enhance stakeholder experience, and troubleshoot, setup, and maintenance of hardware, software, networks, telephony, and local IT infrastructure.

  • Key Responsibilities
  • Install, configure, and troubleshoot Windows & Mac devices, manage accounts, and track IT assets.
  • Assist with LAN/WAN troubleshooting, patching, and basic network admin tasks.
  • Support local VoIP infrastructure, diagnose issues, and coordinate handset replacements.
  • Perform basic server troubleshooting, ensure patching and security compliance.
  • Provide first-level printer support, maintain video conferencing and smart board systems.
  • Follow IT security guidelines, PCI/COPC standards, and contribute to documentation & knowledge sharing.

We are seeking a skilled IT Support Specialist for a 5-month maternity cover position on a Fixed Term Hire basis.